Résumé
Product/UX/UI Design Leader[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” anchor=”columns” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” border_color=”#eaeaea” padding_top=”64″ padding_bottom=”47″][vc_column][vc_column_text]
Work Experience
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Walmart
Bentonville, AR (Remote)
Aug 2022 – Present [/vc_column_text][vc_separator type=”transparent” down=”16″][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]
Ranked #1 in the Fortune 500, Walmart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
- Led a team of designers in creating innovative, user-centric designs for a unified workforce management tool, providing meaningful actions for associates in one central place.
- Reimagined a North Star experience for associates in how they set and maintain digital shelf labels, saving time, reducing costly errors, and increasing confidence.
- Created a vision for an associate time clock experience that is intuitive and makes it easier for associates to take the right action, while streamlining costs.
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Robert Half
San Ramon, CA (Remote)
May 2022 – Aug 2022 [/vc_column_text][vc_separator type=”transparent” down=”16″][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]
Robert Half connects employers & job seekers to staff positions in finance, law, technology & more.
- Led user research and discovery for the transformative work of modernizing Front Office, a proprietary tool used by Talent Service Professionals.
- Collaborated with a cross-functional team of designers, product managers, engineers, and external partners at Salesforce to reimagine and design an experience that innovates and automates the way TSPs work.
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iHerb
Irvine, CA (Remote)
Sep 2021 – May 2022 [/vc_column_text][vc_separator type=”transparent” down=”16″][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]
iHerb is dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
- Created and developed the full design system used in the company‘s Warehouse Management System applications.
- Directed the UX optimization and rebranding efforts for the company’s proprietary warehouse application to market to 3PL vendors.
- Initiated the implementation of New Relic (Real User Monitoring), to track and measure the end user experience in the warehouse apps.a
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Edmunds
Santa Monica, CA
May 2011 – Sep 2021[/vc_column_text][vc_separator type=”transparent” down=”16″][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]
Edmunds.com, along with its highly regarded mobile site and mobile apps, makes car pricing, car reviews and other research tools available for consumers, aiming to simplify the car buying process.
- Redesigned the UI and optimized the UX for high traffic pages of the Edmunds website leveraging metrics backed by research and testing, resulting in significant increases in performance & conversions.
- Identified and defined user problems through communication and exploration, and led the (re)design process of the Edmunds mobile app, targeting key personas and demographics, to provide an efficient and engaging car shopping experience
- Facilitated the creative direction, design, and development of custom ads, such as the $1.5M Jeep 75th Anniversary campaign and multi-million dollar Kia Superbowl XLVI / XLVII campaigns.
- Generated $8M in revenue, by proactively and directly contributing to the design, development, and user experience strategies of the advertising Targeted Incentives program.
- Operated as the liaison between design and dev teams, simultaneously assuming responsibilities of either and facilitating communication to produce ad products, campaigns, and operations.
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Civic Resource Group
Los Angeles, CA
March 2010 – May 2011[/vc_column_text][vc_separator type=”transparent” down=”16″][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]Civic Resource Group (now CivicConnect) brings 15+ years experience delivering digital solutions and services, that leverage augmented reality and mobile technologies, to the public sector.
- Directed the creative process, conceptualized designs, created real use cases, and played an integral role in the development of client projects including a $1M web project for the Community Redevelopment Agency of Los Angeles, the award-winning Travel Wyoming website, and the United Nations eGovernment Readiness Knowledgebase website.
- Orchestrated the rebranding of the corporate identity by defining the branding style guide, leading the design of the corporate site, and owning the development process from ideation to launch.
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Nexon America
El Segundo, CA
April 2007 – March 2010[/vc_column_text][vc_separator type=”transparent” down=”16″][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]Nexon is a world leader in online games with over 5,500 employees in over 20 studio and publishing locations around the planet. Nexon thrives on global creativity and offers a diverse portfolio of games.
- Managed projects end-to-end from ideation to launch, collaborating closely with the Creative Director, Project Managers, and Team Leaders.
- Designed, developed, and maintained the corporate website (www.nexon.net) as well as six game websites (MapleStory, KartRider, Combat Arms, Mabinogi, Dungeon Fighter, and Audition).
- Headed the design and development of game sign-up pages and in-game ads, placing focus on visual aesthetics, performance, and metrics, measured by latency and conversion.
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Education
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University of California
San Diego, CA
September 1998 – June 2002[/vc_column_text][vc_separator type=”transparent” down=”16″][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]Received a B.A. in Interdisciplinary Computing and the Arts (ICAM), a digital arts major focusing on ideas and paradigms from computer science, visual art and cultural theory.[/vc_column_text][vc_separator type=”transparent” down=”16″][/vc_column_inner][/vc_row_inner][vc_separator type=”transparent” up=”50″ down=”50″][vc_column_text]
Interests & Hobbies
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Endurance Sports
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- Los Angeles Marathon 2007
- Nike Run Hit Remix 2007
- Camp Pendleton Mud Run 2008
- Long Beach International City Bank Marathon 2009
- Long Beach International City Bank Marathon 2011
- Tough Mudder, Lake Tahoe 2012
- Rock ‘n’ Roll Marathon, Los Angeles 2013
- Tough Mudder, Temecula 2014
- Spartan Race Trifecta, Hawaii 2014
- Spartan Race Trifecta, Hawaii 2015
- Rock ‘n’ Roll Marathon, Las Vegas 2016
- Ironman 70.3 Indian Wells, La Quinta 2019
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Photography
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- Landscapes
- Pets & Animals
- Portraits
- Product
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